Responsible Gambling Policy

At Huuuge we take responsible gambling seriously and want every player in Canada to enjoy our social casino in a safe, controlled way. We aim to promote healthy play habits, protect younger users, and provide practical steps and tools so players can manage time and spending while using our app.

Player protection principles

We design our service for entertainment with virtual chips that have no cash value. Even so, we believe in clear rules and easy access to support. We encourage players to set personal limits, to play within their means, and to involve family or professionals if gambling starts to feel out of control.

Activity-control tools

Because Huuuge uses virtual currency and in-app purchases through platform stores, traditional real-money deposit and withdrawal controls do not apply directly. You can still take practical steps to limit play and spending: use device-level parental controls and app-store purchase restrictions, enable screen-time limits on your phone, and contact our Help Center in the app to request account restrictions or a device-level block if needed.

Deposit and loss limits

There are no real-money deposit or withdrawal features in our social app. For players concerned about spending on in-app purchases, we recommend setting daily or weekly purchase limits through your device or payment provider. If you want us to restrict purchases or disable in-app buying on your account, contact Help Center and we will assist.

Time limits and account breaks

We recommend setting session time limits and regular breaks. Use your device’s screen-time tools or calendar reminders to enforce these limits. If you need an enforced break from the app, reach out to Help Center to request a temporary account restriction or longer self-exclusion.

Self-exclusion

If you believe you need to stop playing for a period of time, we can help with account restrictions or permanent self-exclusion on request. Contact Help Center to begin the process; our team will explain available options and follow the necessary steps to limit access.

Recognizing signs of problematic behaviour

Watch for changes such as spending more than planned on in-app purchases, losing track of time, borrowing money to play, or feeling anxious when you cannot access the app. If these signs appear, consider using limits, taking a break, or seeking professional advice.

Tips for staying in control

Set realistic daily or weekly time and spending limits, avoid chasing losses, remove saved payment details from your device, play with a preset budget, and involve a trusted friend or family member to help monitor play habits. Small steps can make a big difference.

Professional help and support organisations

If you or someone you care about needs help, contact your provincial problem gambling service. In Canada these services include ConnexOntario, provincial help lines such as Gambling Support BC, Gamblers Anonymous, SMART Recovery, and other community resources. If you are unsure where to start, your local health services can point you to appropriate support in your area.